Frequently asked questions


It is possible to register in the Le Nouveau Chef webshop without placing an order. This is possible in the upper right corner of the main page: My Account

Registering or logging in is sometimes not possible for various reasons. Therefore, we recommend that you first check the following steps.

1. Please check the correctness of the data provided (e.g. is the e-mail address correct?).

2. Use the "Forgotten password" function - you will receive new access data by e-mail and must then change the password.

3. Create a new account, ideally with the same e-mail address and the identical contact details - the accounts will be "merged".

4. If the previous points do not work, please contact

Image 36318635196694

Frequently asked questions

Still couldn't find what you're looking for?

If you do not find the answer to your question in our FAQ, you can send us a message by filling out the form below.

This email is not in the correct format.